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Welcome!

Welcome to
Keimling

Your
mail-order-house
for raw food and
natural food

We ship to all
EU countries


Privacy policy

We give top priority to the protection of our customers' data. As an order can of course not be made without saving data, we have designed our systems and procedures in such a way that they comply with the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Data collection while visiting our website

You are welcome to visit our site without giving any personal data. We only store access data with no personal reference. This data is evaluated for the sole purpose of improving our shop system and our offers and allows no conclusions to your person.
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and which allow an analysis of how the website is used. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and saved there. Google will use this information for the purpose of evaluating your use of the website, for compiling reports on the website activities for the website operators and providing other services relating to website utilisation and Internet utilisation. Google may also transfer this information to third-parties where required to do so by law, or where such third-parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with any other data held by Google. You can refuse the installation of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes set out above.

Use of social plugins

The internet shop of Keimling Naturkost GmbH uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook).  The plugins are marked with a Facebook logo or the addition of “Facebook social plugin”.
When you visit a website from our internet presence that uses such a plugin, your browser sets up a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated in the website.
The plugin integration allows Facebook to receive the information that you have opened a specific page of our Internet site. If you are logged in to Facebook, Facebook can associate your visit to our site with your Facebook account. If you interact with the plugin, e.g. by clicking the "Like" button or leaving a comment, such information will be transmitted directly to Facebook by your browser and stored there.
For more information about the purpose and scope of the data collection and how your data is processed and used by Facebook, as well as details concerning your rights in this respect and the setting options to protect your privacy, please refer to the information on data protection provided by Facebook.
If you do not wish Facebook to collect data about you via our Internet site, please log out of Facebook before visiting our website.

Data protection when registering for our newsletter

When you register for our newsletter, we use your E-mail address with your consent so we can send you the newsletter. The newsletter contains all latest information articles and offers. Of course the newsletter can be unsubscribed whenever you wish, for example by using a link at the end of the newsletter.

Data protection when setting up a customer account

We offer you the option of saving your personal data in a password-protected customer account (registration and allocation of a customer number), so you do not have to enter your name and address again the next time you make a purchase. The data are entered automatically in the order form. You can delete your customer account at any time.

Data protection when using the shopping basket (cookies)

This shop system uses cookies to facilitate trouble-free functioning of the shopping basket, which in turn makes shopping easier. The system ensures that the visitors and the goods they have selected are clearly assigned to each other. The cookie automatically triggers erasure of the data entered when the order is placed or the shopping basket emptied.
 

Data protection with regard to the transfer of data to third parties

When you place an order we transfer your address data (first name, surname and address) to Arvato Infoscore GmbH - Rheinstraße 99 - 76532 Baden-Baden - Germany for the purpose of assessing the liability risk and credit worthiness. Unless you have expressly consented to a specific transfer separately, neither credit worthiness data nor your personal data are transferred to any other third party.

How can I correct, block or erase my personal data?

You have the right to be informed free of charge about your stored data and where applicable the right to the correction and blocking of this data.  Please contact our Service team in writing, by E-mail or by telephone.
You will find us at:

Keimling Naturkost GmbH
Zum Fruchthof 7a
21614 Buxtehude
Germany
Tel.: +49 4161 – 51 16 280
Fax: +49 4161 – 51 16 16
E-Mail: email to customer support


Customer service
email
   phone

all prices incl. VAT


delivery charge

 

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